WHAT OUR CLIENTS SAY
Here are some extracts (otherwise there would be pages of them!) from Tripadvisor and other comments by our clients from last season. We take note of the comments, both positive and constructive, and we thank our clients for taking the time to review our Hotels.
Bryan H & Becca T, Solihull - Valmeinier, March 2020
Becca and I set off from Watford on March 6 and we had a very quick and comfortable journey out to Valmeinier, thanks to Mark and Titus for a great job.
Our week at the l’Aigle was very enjoyable, with good food, great company, and fantastic skiing due to the amount of snow and some lovely sunny days. Of course we were keeping up with the news headlines from home but we all felt as if we were in a bubble, somehow protected from it all. When David arrived mid-week and explained what Snowcoach were doing to improve our protection from the Coronavirus it made us all more aware, and we were all grateful that you were taking things seriously and doing your best to take care of us all. At the end of our week, we were all looking forward to getting home safely and thanks to Mark and Sarah we had another very smooth and uneventful trip.
We had a great holiday, and we’d like to thank everyone at Snowcoach for making that possible, but we’d also like to thank your whole team for their dedication and professionalism in handling an incredibly difficult situation. We look forward to more ski trips with you in the future, but for now good luck and stay safe.
David G, Cottingham, Yorkshire - Valmeinier, March 2020
Coach trip was very smooth. Very friendly staff.
Linda S, Sutton Coldfield - Valmeinier, March 2020
Another fantastic holiday with Snowcoach (we went in January). Great staff – always friendly and helpful.
Extract from Sawtry, Trip Advisor - Valmeinier, February 2020
Located just across the road, up a few steps to the pistes. Staff are friendly, helpful and knowledgeable about the ski area. Try it – the coach journey is not that bad or if you prefer you can always fly there!
Ryan M, Coventry - Valmeinier, February 2020
Staff were all great, very knowledgeable and enthusiastic. Will definitely come back next year with additional families!
Extract from Claire L, Trip Advisor - Valmeinier, February 2020
This is our third visit to Hotel l’Aigle and our fifth time with Snowcoach (last year we went to their sister hotel in St. Gervais which in itself speaks volumes). As usual the staff are incredibly enthusiastic and friendly. Nothing is too much trouble.
We visited in half term as necessity and the hotel was full. However, everything went smoothly. The meals were wholesome and filling. Ski rental is dealt with very professionally and you exit the boot room via the back door and two sets of stairs and you are at the first chairlift – brilliant!
Rhys E, Chelmsford - Valmeinier, February 2020
I have been away with Snowcoach since I was 8 – I am now 24!! This is the best I have ever seen this place!
Extract from Mark, Trip Advisor - Valmeinier, February 2020
This is the third year running we’ve been to the hotel and will be definitely be going back. Do not expect 5* luxury, it’s just not that sort of hotel …. However, it’s very friendly, comfortable and best of all VERY convenient for the slopes. Ski and boot hire are on site in the hotel too. The food is not haute cuisine BUT is well made, tasty and filling – just what you need on a skiing holiday! It has an outdoor hot tub and sauna too. Best of all the resort is very quiet, hardly any queues and the skiing excellent for all abilities.
Ben W, Coventry - Valmeinier, February 2020
Snowcoach concept – staff, food, skiing – top banana! Mealtimes are well organised. Lounge area really comfortable. As parents we felt the hotel was safe for our children and we could all relax and enjoy our holiday. Great team of young people working in the hotel. See you next year!
David A, Southampton - Valmeinier, February 2020
The service from all members of staff was the best ever for us, nothing was too much trouble. They made it a great holiday.
Catherine E, Bournemouth - Valmeinier, February 2020
Valmeinier is a great resort and worked well for our mixed ability group. Staff were all lovely and very helpful. Thank you
Extract from Anna A, Trip Advisor - Valmeinier, January 2020
This was our first time with Snowcoach holidays to the Hotel l’Aigle and it won’t be our last. The organisation was excellent and our journey was comfortable. We were greeted on arrival by the hotel manager and then we had coffee and breakfast – just what we needed! It was comfortable and warm in the hotel and afternoon tea and cakes most welcome.
The rooms have comfortable beds, plenty of storage space and choice of bath/shower with plenty of hot water. The piste was a couple of minutes’ walk from the hotel up some steps to the chair lifts – easy. We would recommend the social skiing – it’s a fantastic way of getting to know the area and skiing in Valloire. It was sad to leave – we had a fantastic holiday, met some amazing people and did plenty of skiing in lovely conditions. We would highly recommend Snowcoach and l’Aigle.
Linda S, Sutton Coldfield - Valmeinier, January 2020
Great team in the hotel and well managed. Always helpful and attentive. Well done all of you.
Rosemary G, Waterlooville - Valmeinier, January 2020
We have travelled with you before, several times, and have always enjoyed our stay.
Roger W, Barnsley - Valmeinier, January 2020
Great holiday as always. Brilliant social skiing. A really good staff mixture.
Lynda P, Basingstoke - Valmeinier, January 2020
The great location and excellent staff make us regular customers with Snowcoach. Your staff are amazing! Thank you for another fantastic holiday.
Hotel Terminus Mont Blanc
Phil C, Amersham - St. Gervais, March 2020
Special thanks for superb service. Fantastic social skiing, many thanks for a great holiday.
Chris W, Trip Advisor - St. Gervais, February 2020
As usual, everything went to perfection – breakfast Saturday morning, had skis by 8.30am and on the slopes by 9.15! Food was very good – not gourmet by any means but a great variety and tasty and the red wine was extremely drinkable too! Went social skiing most days – there is no problem travelling alone. Coach left resort at 7.45pm so skied all day on the last day. I fully recommend Snowcoach and this hotel. Thanks to everyone – I hope to be out again soon!
Teresa J, Shrewsbury - St. Gervais, February 2020
All high standards, no complaints as we have come to expect with Snowcoach. The evening meals were very good. Compliments to the chefs.
Joanne and Nicholas V, Reading - St. Gervais, February 2020
Very comfortable hotel with very helpful and friendly staff who go out of their way to make you feel welcome.
Val H, Watford - St. Gervais, February 2020
Excellent value for money, fantastic, helpful staff, great atmosphere, mix of ages, great service all round.
Paul H, Northampton - St. Gervais, February 2020
A slick operation – no hassle and everything is organised for you!
Phil N, Farnham - St. Gervais, February 2020
Excellent holiday! Food was really tasty and staff brilliant.
Nick P, Churchdown, Glos - St. Gervais, January 2020
Good afternoon all at Snowcoach. Just back from Hotel Terminus. Met and skied with some very pleasant people. Also the hotel staff were excellent. All this made it a very good ski trip for me. The Snowcoach formula is ideal for single travellers like me. Thanks.
Chris H, Watford - St. Gervais, January 2020
Food excellent as always. Nice to meet the staff at evening meals and chat. You have a good team of people here. They were very responsive and nothing was too much trouble. Overall, the organisation was very good and everything ran to time. Good management! I always recommend Snowcoach and will continue to do so.
Steve H, Reading - St. Gervais, January 2020
One of my best trips here. The team seems really good, very nice people and all friendly. Excellent food. Appreciate staff eating with us again!
Debbie S, Pulborough - St. Gervais, January 2020
The staff this year were by far the best crew. We had a great time. Rooms were spotless on arrival. We wanted for nothing – thank you.
Helen B, Melksham - St. Gervais, January 2020
My group had a fantastic holiday. Not one of the 22 had any problems. The staff are wonderful and food excellent.
Philip D, Derby - St. Gervais, January 2020
Many thanks for a fab holiday (again)! Keep up the good work; appreciated.
George G, Isle of Wight - St. Gervais, January 2020
Great customer service – very friendly staff, enhanced by them sharing the evening meal with us. Very warm and welcoming atmosphere in hotel.
Chris W, Bristol - St. Gervais, January 2020
Another great holiday with Snowcoach! No issues at all.
Jeni D, Faversham - St. Gervais, December 2019
My husband, our son and I stayed at The Terminus in Le Fayet over New Year and I wanted to write to tell you about how kind and understanding your staff were to us.
We have been on Snowcoach holidays since 1999 when we saw your advert on teletext when our son, Rob, was 5! We haven’t been with you for a few years but we thought it would be a good idea for another return visit as our son, who is now 26, has social difficulties. After a slightly bumpy start I spoke with Frankie and asked if she could help us and everyone was really kind and friendly and made our holiday a really happy time.
We have always really enjoyed the social skiing and meeting people (I have a good friend I met in Valmeinier with Snowcoach in 2004) but the positive experience we have had this season has made this the best holiday yet. I just wanted to thank you and express my thanks.
Rachel S, Milton Keynes - St. Gervais, December 2019
Fantastic vegan food every night in hotel – well done! Lovely, friendly staff.